Support
Frequently asked questions about Hamigaki Island.
What is camera mode?
When a parent turns it on, the front camera is used during the brushing adventure: the boat moves and gems are collected only while the toothbrush moves near the mouth. Video stays on the device and is never saved or sent. The game also works without the camera.
What happens if we stop halfway?
Brushing is recorded only when the brushing adventure is finished (2 minutes). If you tap “Stop”, nothing is recorded.
How are morning and night decided?
From 4:00 a.m. to 3:00 p.m. the Morning button is highlighted; at other times the Night button is. You can record one morning and one night brushing per day.
A baby tooth came out. What should we do?
Open the “Tooth map” in the parent menu, tap the tooth and record the date. The fog on the island clears and a new place opens.
I recorded the wrong tooth
Tap that tooth on the “Tooth map” and choose “Delete this record”.
How do I change the language?
At the bottom of the parent menu, choose from 日本語, English, 简体中文, Tiếng Việt and 한국어.
What is the “Brushing goods” page?
A page on our official website that can be opened from the parent menu. It introduces handy brushing items and contains advertising (affiliate links). No App information is sent.
Can I move records to another phone?
Not at the moment, because there is no account or cloud sync.
Contact
Clomli: support@clomli.com